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How To Submit a Repair Claim With an Auto Warranty From Us

Many people don’t see the value of their extended auto warranty until something goes wrong. Knowing you are covered when you get into an accident or suffer a mechanical breakdown can bring great relief, but figuring out next steps may not be so clear if you aren’t familiar with your plan.

Auto Warranty Repair Claim Procedure

Continental Warranty makes it easy to get things moving so you can get your vehicle fixed and get on with your life with as little hassle and stress as possible. That’s why we wanted to go over the repair claims process. That way you are ready to act when something goes wrong on the road.

 

Get Back on The Road

So you are on the side of the road with a vehicle that needs some help. What do you do first? With an auto warranty from us, the first thing you can do is call roadside assistance to get a tow truck on the way. This way you can get your vehicle off the road and get you out of danger as soon as possible. Once that’s done, you should contact us so we can be sure when your car gets to the repair facility.

engine trouble

Any qualified dealership nearby will do. We work with dealerships, national chain automotive repair shops, and quite a few independent shops as well. If you are in an unfamiliar place, then our customer service representatives can recommend a local shop that Continental Warranty has worked with in the past.

 

Once it gets to the facility and the problem is diagnosed, the service center will contact our claims department before any repairs are actually performed to make sure everything is authorized. From there, everything is taken care of so you can just relax and wait for your vehicle to be finished. Some of our plans include reimbursement for rentals if the repairs take a few days.

 

Contact us today if you are looking for some extra coverage for your vehicle. For more information, give us a call at (302) 375-0401.

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Get A Vehicle Service Contract That Suits Your Needs

The road can be an unpredictable place, which is why having a vehicle service contract is a good idea once your manufacturer’s warranty expires. Your car or truck is an investment and that means you should protect it so you can get the most out of it.

Engine overheating

Continental Warranty offers a wide variety of VSCs in order to cover different people’s needs. Some only cover specific components while others can be comprehensive in scope so you are covered no matter when happens. Let’s take a look at some of the most popular vehicle service contracts that we offer.

Coverage You Can Count On

An extended vehicle service contract on your powertrain can be one of the best investments a driver can make. We make it easy with three different plans that make it possible for many drivers to get coverage they wouldn’t normally be able to afford. All of our extended warranties on powertrains provide car rental reimbursement and 24/7 claim service so you are never left out in the cold.

Tow Truck

You can even choose your deductible on each of the powertrain protection plans, Full, Plus, and Gold. This way you can structure your coverage in a way that fits your budget. But our goal is to make sure that there’s an option for everyone.

That’s why we offer an UltraCare service contract that covers hybrid components. As hybrid vehicles become more popular, there’s a need for warranties that cover today’s low emission vehicles so you can get the most out of your fuel-efficient vehicle. There are also specific plans that cover electrical equipment.

That means if you rely heavily on your GPS navigation system, you can make sure it’s covered so you can always find your way home. This also includes sensors and modules that do their part to help keep you safe on all those treacherous roads out there.

Contact us today if you are interested in getting an extended vehicle service contract. For more information, give us a call at (302) 375-0401.

 

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Answers To Your Questions About Extended Vehicle Service Contracts

Getting an extended vehicle contract can be a good idea if you plan on owning your vehicle for a long time. The problem is that there are many different options when it comes to these warranties and that can lead to some confusion. Whether it’s what is covered, how long they last, or something else, there are a lot of questions that come with researching these services.

car-breakdown

That’s why we wanted to break down a few of the more common questions we hear on a daily basis. The experts here at Continental Warranty have over 16 years of experience providing drivers with peace of mind, and have the answers to your questions. Here are a few of the most common ones they see.

Can I buy a service contract directly from Continental Warranty?

No, all of our vehicle service contracts are only sold through our network of certified participating dealers. We set you up with the nearest dealer in your area if there is a warranty that interests you.

Where can I take my vehicle to get repaired when necessary?

You have plenty of options when it comes to getting repairs done. You can take it to any qualified repair facility near you. That includes dealerships, national chain automotive repair shops, and even many independent shops. Our customer service representatives can assist you by providing a network of reliable shops near you that we work with on a regular basis.

Windshield repair

How do I submit a claim?

The first thing you do is get your vehicle to a repair facility. Our number one priority is making sure you are taken care of. Once the problem is diagnosed, then your repair facility can put in a call to our Claims Department with an estimate of the repairs before anything is actually replaced. They will get an authorization number once they speak to one of our adjusters and then they can take care of the repairs.

Hope that answers some of your questions about vehicle service contracts. If you have any more specific ones, you can give Continental Warranty, Inc. a call today at (302) 375-0401.

Continental Warranty Products