Claims Procedure

Continental Warranty. Inc. Claims Procedure

Continental Warranty, Inc makes every effort to assist you during the claim process. There are several things you should do make the service contract claim process go as smoothly as possible.

Following these tips will make the service contract claims procedure process go more smoothly and help you get back on the road faster.

Mechanical Breakdown Claims

  • Try to remain calm.
  • Pull the vehicle over immediately to a safe area.
  • Turn the vehicle off to protect it from further damage.
  • If you have purchased roadside assistance protection program package please dial the number on the contract (Continental Diamond 800.338.2680, Continental Ultra Shield 800.346.6469).
  • Notify Continental Warranty, Inc. of the mechanical breakdown 800.265.9136.
  • Have the repair facility call Continental Warranty Inc. 800.265.9136 upon the vehicles arrival to verify coverage.
  • Please do not have any repairs or disassembly performed until Continental Warranty Inc. authorizes repairs to be completed.

We here at Continental Warranty, Inc. take pride in how simple we’ve made our claims procedure to be. Any accident on the road can be stressful and we fully understand how upsetting have to deal with a breakdown can be, especially somewhere unknown to you. With that in mind, we’ve shaped all our claims procedures to ensure that you’re not given any extra reasons to worry.

From picking you and your vehicle up with our roadside assistance program package and bringing you to the dealership/mechanic and having your vehicle repaired, we’ve got your back. Our extended car warranty programs have been designed to be as straightforward and comprehensive as possible, cutting down on the headache and getting you back on the road as soon as humanly possible.

We can guarantee that if you follow the aforementioned steps in the event of a mechanical breakdown, we’ll be able to safely and quickly help you get your vehicle in for repairs and back in action in no time flat. If you’re interested in what kind of vehicle service contracts we have to offer, feel free to look through our products page and see if we have an extended car warranty for you.


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