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Common Questions About Vehicle Service Contract Coverage And Claims

When purchasing a new or used car customers often are provided with vehicle service contracts that cover the vehicle’s many parts. However, there are many questions customers have about these contracts, so Continental Warranty Inc. is here to help.

First, not all vehicle service contracts are the same and cover many different aspects when it comes to auto repair. Some like the Powertrain Package go as far as to cover vehicle rental and road-side assistance, while others like the Key Replacement Program cover all aspects of lost key or keys locked in a car including next day replacement and reprogramming.

The most common questions concerning a vehicle service contract often come from the customers. Dealerships tend to have knowledge of warranties, and everyday people buying a car can get confused by technical jargon. Continental Warranty Inc. is here to help both parties better understand their contracted relationship.

Your Vehicle Coverage Questions Answered

As a dealership you can rely on Continental Warranty Inc. to be fully open with all of its coverage policies. Every detail of every vehicle service contract is available for review. Also, many contracts must be made at the time of purchase. Customers may be apprehensive about signing right away, so for guidance on how to ensure they cover themselves feel free to ask a Continental Warranty Inc. representative.

As a customer you should understand what warranty your vehicle is covered by. You should also know that your warranty is purchased through the dealership not directly from Continental Warranty Inc. If you would like to see all of the details of your warranty, Continental Warranty Inc. will gladly provide them in the simplest, straightforward terms.

If you have questions about a vehicle service contract, Continental Warranty Inc. has answers. Customers and dealerships can be assured their inquiry can be answered as Continental Warranty Inc. has been in business for over 16 years. For frequently asked questions please visit http://www.continentalwarranty.org/frequently-asked-questions/, and you can’t find an answer on the website please call 302-375-0401.

Retain Certified Vehicle Purchasers With The Extended Rider Vehicle Service Contract

The Extended Rider Program by Continental Warranty Inc. picks ups where other vehicle coverage leaves off. This vehicle service contract can even be the decision point for customers to become repeat buyers.

The average car on the road is getting older, and soon those customers will be looking to purchase a new car. Certified vehicles offer great bargains for these types of customers, and their repeat purchase from a dealership resides in loyalty. A vehicle service contract is a binding relationship for this loyalty.

OEM certified programs will only retain customers for a couple of years, but the purchasing contract tends to last much longer. If the vehicle breaks down after the coverage is over, and that customer is left with a huge bill they may not consider buying from that dealership again. This is where the Extended Rider Program comes in by providing an additional vehicle service contract.

Extend Your Customer Reach And Retention

The Extended Rider Program can drastically increase profits. Customers will feel more secure purchasing from a dealership that offers coverage for years and miles to come. It is an opportunity to sell a vehicle a customer may not feel secure purchasing otherwise.

Financing a car is a serious commitment to many customers. When they are still making payments and the average OEM coverage runs this vehicle service contract will assure them they won’t just have to rely on the vehicle’s engineering to hold up.

Customers are covered longer with a $0 deductible program that pays 100% parts and 100% labor. This means the rising costs of labor and parts won’t affect their decision to bring their car to your dealership for repair.

Remember the Continental Warranty Inc. Extended Rider Protection program can only be offered at the inception date of the manufacturer certified program. This vehicle service contract was designed to help retain customers, and promote repeat purchases. For more information on Continental Warranty Inc. please call 302-375-0401 or visit http://www.continentalwarranty.org/frequently-asked-questions/.

Make Sure Your Powertrain Is Covered With An Extended Vehicle Service Contract

Powertrains are very complex machines with many moving parts; therefore, it is not uncommon for something to go wrong and for them to need repair. This is where the extended vehicle service contract by Continental Warranty, Inc. comes in.

Continental Warranty Inc. aims to keep drivers on the road with its vehicle service contracts. These contracts cover both new and used cars from bumper to bumper, and for systems like the vehicle’s powertrain these provide maximum coverage with minimal deductibles.

The powertrain is a very complex system. It encompasses various different parts such as the water pump, transmission, transaxle, drive axles, steering, brakes, suspension, and much, much more. Every one of these parts and many of the parts in relation to them such as bearings, switches, bushings, and more can easily be covered with a powertrain vehicle service contract.

Save Thousands Of Dollars By Making Sure Your Vehicle’s Powertrain Is Covered

Continental Warranty Inc. offers three different tiers of powertrain coverage including the Continental Full Powertrain, Continental Plus, and Continental Gold vehicle service plans. Each of these plans offers three deductibles to choose from including $0, $50, or $100. They also all include 24-hour claim service seven days per week, car rental reimbursement up to $210.00, and the seals and gaskets are covered to 100,000 miles.

Each of these plans covers an extensive amount of different parts, which can all be seen on the online brochure. Additional coverage can be added to each individual plan based on the cars components. Turbo/Supercharger coverage can be added to cover internal parts, vanes, shafts, bearings, and housing if the damage is caused by a failure of a covered component.

Four-wheel and all-wheel-drive components can be covered as well. These include the transfer case, front differential, manual locking and bearing assembly, c/v axels, front drive shaft and universal joints, and enhanced labor time for obstructive parts.

For those who have any questions regarding powertrain vehicle service contracts, please contact Continental Warranty Inc. Representatives can be reached by calling 302-375-0401 or the powertrain plans can be viewed online at http://www.continentalwarranty.org/products/gold-plus-powertrains-vsc/.