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Auto Warranty Provider Breaks Repair Claims Down

repair claimRepair claims can be tricky and we know this at Continental Warranty, your auto warranty provider. When some providers talk about them, it can sound like technical jargon and almost like it’s in a completely different language. We’ve explained it here in an accessible and non-condescending way.

First things first, stay calm and don’t panic. Accidents can happen when you’re thinking irrationally and don’t have your wits about you. Just be present in the moment and be aware of your surroundings. Access the situation and figure out what call to action fits the situation.

Second, pull the vehicle over to a safe area. Others are still driving on the road so you’ll need to be careful and in a safe place. Many people have been injured by pulling over in dangerous areas.

Even when in a safe area, it’s best not to stay in a car that is a sitting duck for other vehicles to crash into. This is true especially at night. However, like stated before, access the situation and do what feels safest to you given the situation.

Auto warranty providerIf you have purchased a roadside assistance protection program package, call the number on the contract. If you have Continental Diamond, call 800-338-2680.

If you have Continental Ultra Shield, call 800-346-6469.

Immediately notify Continental Warranty Inc. by calling 302-375-0401. We need to know about the mechanical breakdown. Once a tow truck moves the vehicle to a service center, have the facility call us to verify coverage by a vehicle service contract. Do not have any repairs done or disassembly performed before we authorize repairs.  This is extremely important.

This process can be simplified when using Continental Warranty as your provider for auto warranties. We like to simplify things, and we’re pretty sure people prefer simple when it comes to headaches like repair claims.

Continental Warranty Continues To Provide Top Notch Service

If you have any lingering questions about our auto warranty provider or concerns about your car after the first initial contact, feel free to reach out.  Every question you have is not stupid or inconsequential. We want to hear them all.

Contact us to learn more about repair claims and other products we have to offer you. We’d love to hear from you and look forward to chatting with you about whatever it is you want to know.

 

Continental Warranty products

Importance of ROI Explained By Continental Warranty

Extended Car Warranty ProviderAt Continental Warranty, your extended car warranty provider, we know that ROI is crucial for your dealership. It is the very important heart of every business. If you are not making a return on your investment, you will become stagnant or end up in a downward spiral. No one wants that. That’s why we’ve crafted this ROI product to help our dealers out.

The lifecycle of a sale is servicing customers, applying ROI technology, receiving investment returns, gaining new car sales, and repeating the process all over again. It’s not rocket science, but it is a science nonetheless.

The industry standard for a new car vehicle service contract penetration rate is 30%. That means 70% of those customers are leaving with no extended warranty, the dealers most profitable F&I Resource. That’s like watching your money walk right out the door.

If you complete the sales cycle, you will see that return on investment.

ROI will drive profits through increasing car sales, increasing warranty sales, increasing customer retention, and driving up fixed operations. It can be a difficult job to balance it all, but that’s why we’re here for you.

Extended Car Warranty Provider Helps Your Dealership Thrive

Continental Warranty ROIAt Continental Warranty, we understand the importance of ROI and will help you to figure it out too. We know that your business needs this crucial piece to succeed and to help your business run even smoother. If you have any questions on increasing your dealership’s ROI or our extended car warranties, we are here to help. We provide these services and even more products.

Call us at 302-375-0401 or contact us to learn more about our services and products. Our ROI technology can help you drive profits, increase sales, retain your customers, and fix gaping holes in your operations. We’ll be happy to hear from you! If you want to improve your dealership, we are the people to call.

 

 

Continental Warranty products

 

Continental Warranty, Inc.Presents Frequently Asked Questions About Service Contracts

Claims Procedure for Auto WarrantyAt Continental Warranty, Inc. we want to offer you the greatest vehicle service contracts. Our coverage levels will customize your protection and leave you feeling safe and secure. Be on the lookout for our Gold, Plus, or Powertrain options, that just may be the perfect fit that you need!

As we provide some of the most comprehensive and competitive service contracts in the business, we want you to understand everything that goes into these contracts. There are many frequently asked questions about vehicle service contracts and we are happy to answer them for you! Here are just a few of many.

Understanding Vehicle Service

Can a Service Contract be purchased directly from Continental Warranty, Inc.?

No, all of our Service Contracts are only sold through our network of certified participating dealers. We can direct you to the nearest dealer in your area if you wish to purchase a vehicle with a Continental Warranty Service Contract.

Testimonials for Continental Auto WarrantyWhat is the process for submitting a Claim?

Once your repair facility has properly diagnosed the problem with your vehicle, they must call our Claims Department at 1-(302) 375-0401 with a complete estimate of repairs before any actual components are replaced. Once the repair facility has spoken to one of our Claim Adjusters and has received an authorization number, they may proceed with the authorized repairs.

You hear so much these days about warranty companies going out of business. How can I be sure that my vehicle will be covered throughout the full term of the contract?

Because Continental Warranty, Inc. has been in business for over 16 years and we only sell warranties through approved dealers, rest assured that we will be here for countless years to follow. In addition, our products are fully insured and backed by “A” rated companies, enabling our customers to maintain that extra peace of mind in knowing that Continental Warranty, Inc. will be “with them every mile”.

No matter the coverage you’re looking for, we’re sure to have something that will work for you here at Continental Warranty, Inc. For more information, please contact us at (800) 265-9136.