As soon as a car breaks down drivers tend to panic, which is a natural reaction. However, do not make the process of claiming the repairs even worse by stressing. This is the reason why you have a vehicle service contract.
Although we try to avoid them, mechanical breakdowns do happen and being covered is crucial. The initial panic after vehicle failure can be overwhelming. However, try to find comfort in knowing your repairs are covered by your vehicle service contract.
Not to be cruel, but the damage is there, it is done, the incident is over. By exacerbating the issue and stressing the vehicle’s repair you do no good to your health or the progress of the repair. A vehicle service claim with Continental Warranty, Inc can be a simple and quick process.
How To Report Your Repair Claim
If the incident just happened on the road remember to stay calm, and be aware of your surroundings. Just because you are stopped from a mechanical breakdown does not mean everyone on the road is too. If possible, immediately pull the vehicle over to a safe area in order to protect it from an unaware driver hitting it or further damaging the mechanics.
Now is the time to keep your cool, and if you have purchased a roadside assistance protection program package please dial the number on the contract. Continental Diamond contract holders call 800-338-2680, and Continental Ultra Shield call 800-346-6469.
Also, notify Continental Warranty, Inc. of the mechanical breakdown by calling 800-265-9136. Once a tow trucks moves the vehicle to a repair facility have the facility call Continental Warranty Inc. to verify coverage by a vehicle service contract. It is crucial to not have any repairs or disassembly performed until Continental Warranty Inc. authorizes repairs to be completed.
Continental Warranty Inc. will try to approve repairs as soon as possible to get you back on the road. Please remember staying calm is key in these situations and following procedure will make the repair go by smoothly. For more information on vehicle service contracts please call 302-375-0401 or visit http://www.continentalwarranty.org/products/.